Sellfy Customer Support

sellfy-review

The right eCommerce platform is essential to ensure your business’s success. In many instances, online sellers opt for the most popular platform with the intention of reaping all the benefits.

But that’s not always the situation. Before deciding on the platform it is essential to determine your operational costs and priority.

One of the most accessible options is Sellfy. Although they don’t have the huge customer base as Shopify or the major players on the market, a lot of online sellers rave about their service.

But is it for you?

This review will look into what Sellfy can offer its clients. For you to make an informed decision to go with them, we’ll look at their limits and drawbacks.

Before we get started, you have to understand that this article is long. If you don’t have much time, check out our video by Sellfy on YouTube! They cover the same subjects as we do.

But if you don’t mind the long read, let’s begin.

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Overview Sellfy Customer Support

The platform began in 2011 as a website to sell digital goods. Since then, it’s become an eCommerce solution that is geared towards business people. In addition to selling digital products it is now possible to sell subscriptions, physical products, and even printables.

It’s a cloud-based service that makes it available to everyone. You’re all set as long as you have an internet connection and a device.

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What do I need to do?

Sellfy offers features that can assist you in creating, optimizing and personalize the look and feel of your store. In our review of the service, let’s look into their most available features.

Online Store Builder

The majority of customers use Sellfy as they provide an online store builder. If you’re planning to sell multiple products, this will help you gain traction and create an impressive customer base.

While Sellfy is more than an online building tool, the platform is still mostly used for this feature.

The default template for their storefront is the standard online store layout – clean clear, organized, and simple. But don’t let that stop you. They provide customized tools to help bring out your image.

With it, you are able to edit your layout and add content. You can control the color scheme, buttons headers, logos, and many other aspects. They also provide default online pages like Contact, About and Terms and Conditions.

However, the biggest drawback to their system is that their customizations are simple.

It means that their customization options are easy. Although it’s not difficult to implement, some online sellers may not like this feature in particular if their aim is to make their website stand out.

If you’re looking to add more oomph to your site, you can always use third-party apps or integrations to improve the look of your site.

Although they don’t have advanced options for customization, the ones available are easy to incorporate. All you have to do is click and configure to get your desired look.

Product Management

As we’ve already mentioned, Sellfy has become beyond just a place to sell your digital goods. It’s evolved into a platform that is all-inclusive for entrepreneurs and business owners. Therefore, it shouldn’t be surprising to find the tools it uses to help you manage your products.

Sellfy has the same structure that you can upload digital products. Their approach is similar to how you would categorize physical products. So that means that your items aren’t just specified but also classified. It’s an excellent way for you to organize your store.

There’s no limit to the number of items you can offer as bonuses. You can upload as many products as you’d like even if you’re not used to this business.

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Marketing Tools

Sales go hand with marketing. You’ll often find platforms like Sellfy and Shopify which provide marketing tools to advertise your business. Posting your products is never enough. It is essential to put extra effort into getting your business’s interest.

With Sellfy you’ll have access to marketing and promotional emails and tools that will assist you in communicating with your clients and prospects. You can add your call to action as well as upsells as well.

There are also tools designed toward managing social media. Moreover, you will be able customize your SEO through their platform.

However, they only offer some basic features with these instruments. If you’re already a large business and planning to go all out in your marketing campaign. If that’s the case, Sellfy might be a little disappointing for you.

Who are they for?

Sellfy is a good option when you’re in search of an online platform that lets you manage and sell your items. It’s the best platform for you if you’re selling online. It’s also one of the best options if you’re new to this industry. With Sellfy you can make sales without having an e-commerce site.

Everything you have to do to optimize your website in order to maintain your store’s functionality. You only need their templates to begin.

It’s easy and allows you to quickly make money. It can also help in the development of your business, even when you’re not able to master the necessary technical knowledge.

Additionally the subscription plans are extremely flexible. You can customize it based on the frequency you wish to be charged.

If you’re already a reputable seller, Sellfy may not work out for you. Their marketing tools aren’t as comprehensive compared to platforms such as Shopify.

Furthermore, their customization tools could be too important for some. Although you can integrate different apps, it could be best to consider an alternative platform when you are considering its price.

They also support only two payment processors – Stripe as well as PayPal. If most of your market doesn’t use those then it could be difficult for them to buy from you.

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How much does Sellfy cost?

Let’s move on to the most crucial section Cost.

Pricing will always be one of the most important factors when running an enterprise.

For Sellfy the subscriptions they offer aren’t overly expensive. Considering the features they offer their prices are quite reasonable.

What do we mean exactly?

Sellfy is among the few SaaS firms that offers the option of a free trial. This is a no-cost version as we said it’s not a time-constrained free trial. They also won’t charge you transaction fees.

But since it’s free, there are some constraints. You are only able to add up to 10 physical items to your site.

If you fall under that category and you’re not in the market, you’re in luck. If the majority of your sales are digital, you’ll need to sign up for these paid subscriptions.

Sellfy provides three plans for paid users that include Business, Starter and Premium.

Their Starter plan costs $29 per month. With this plan you’ll be able to sell digital and physical products and even subscriptions. You’ll be able to access tools to market your email. If your domain is already in place, you can join it with Sellfy.

The next option is their Business Plan, which costs monthly for $49. It’s a massive jump from $19 as it’s where you’ll be able to use their features like product upselling and store design and migration.

The data on cart abandonment helps pinpoint what next steps you can make to convert these into sales. This subscription also allows you to remove Sellfy’s branding on your website.

Their Premium Plan is the last starting at $99 each month. You’ll be able to access all of their features , and even get priority for customer support.

Naturally, every company has its own requirements. If you discover that one plan is not able to meet your needs You can always reach out to their team and ask for an individual plan.

Summary: Pros and Cons

We did mention this is a long article – so, to help you, we’ll try to break everything up. Let’s take a look at the Sellfy’s Pros and Cons before we move to the next section.

Pros

  • Easy to use and set up
  • Use simple tools for promotion to assist in promoting your business
  • Ideal for small-sized businesses and start-ups
  • Their merchandise printed on demand is pocket-friendly
  • Lets you sell digital and physical products
  • Embed feature allows you to share your products via any social media site

Cons

  • Integrations are not as extensive.
  • Customization is limited and too easy for businesses that are already established.
  • Only 2 payment processors are available.
  • No setup for affiliate programs

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Do you think about Sellfy?

Sellfy is an effective eCommerce platform that stays true to its purpose.

Additionally, it accomplishes this without being overly complex. Sellfy Customer Support

You can almost do anything to start your business with Sellfy without needing to master too many technical things. It also has tools to market and promote your company. If these tools aren’t enough , you could always integrate Sellfy with other platforms. Sellfy Customer Support

In addition, their no-cost version will help you start your business, without having to lose money. It’s one of their best deals, too.

Although the tools you can use in the free version are limited but it’s still a great way to determine whether Sellfy is suitable for your company.

If you’re just beginning, Sellfy is highly recommended as it’s functional and doesn’t risk being too over the top or complicated.

While it is a straightforward approach to e-commerce, it does not provide the tools that Shopify does. So if it’s already being used, this service could not be enough to achieve your goals. However, if you’re planning to focus on selling print-on demand and digital products, it’s definitely worth a shot.

FAQ Sellfy Customer Support

To help you understand Sellfy better Here’s a list of their Frequently Asked Questions.

Are there any extra charges?

There aren’t any charges for transactions. However, Stripe and PayPal will be charging a fee per transaction.

Should I expect any upfront cost?

No, Sellfy does not ask for an upfront cost. All you need to do is for your subscription payment.

What items can you sell on Sellfy?

You can offer digital products or physical products. You can also sell any printed items.

Can you transfer contacts?

Sellfy accepts it, however, you will have to pay a fee. You will have to contact their support team. If you have a Premium subscription It will be completely free.

Do the funds go directly to my bank account?

Yes, all of the payments will go directly to your account. Sellfy will not handle or take care of the payment once you make a sale. You don’t have to wait for payouts.

Can customers make use of a credit card to pay?

Yes, Sellfy permits it in the event that your customer prefers to pay using their credit card. It’s up to you whether you prefer PayPal, Stripe, or credit card as your preferred method of payment.

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