Sellfy Customer Service

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The most suitable eCommerce platform is needed to make your business successful. In many cases, online sellers opt for the most popular platform with the hopes of reaping the maximum benefits.

However, that’s not always the situation. Prior to deciding on a platform, you should always determine your operating costs and priorities.

One of the most accessible platform is Sellfy. Although they don’t have an large customer base as Shopify or the other big players in the market, many online sellers are raving about their services.

What is it, and what do you think it’s for?

This review will look into what Sellfy can provide its clients. To help you decide to go with them, we’ll look at their limits and drawbacks.

Before we get started we must be aware that this article is long. If you don’t have much time, you can watch the video below by Sellfy on YouTube! They cover the same things we do.

If you’re not worried about the long read, let’s begin.

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Overview Sellfy Customer Service

The platform was launched in the year 2011 as a platform to sell digital products. Since then, it’s become an eCommerce solution to business proprietors. In addition to selling digital products any person can now offer physical goods, subscriptions as well as printables.

It’s a cloud-based system, making it easily accessible to anyone. You’re good to go with a device and internet connection.

Sellfy Customer Service

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What are the options?

Sellfy has features to assist you in creating, optimizing and customise your online store. In this article, we’ll look at their top features.

Online Store Builder

A majority of clients utilize Sellfy as they provide an on-line store building tool. If you’re planning to offer multiple products it will allow you to get traction and build an established customer base.

While Sellfy is much more than an online building tool, this platform is still mostly used for this feature.

The default template for their storefront is the usual online store layout – clean, organized, and straightforward. But don’t let that hinder your business. They have tools that can be customized to help bring out your image.

Through it, you can modify your layout and add content. It lets you control your color scheme, buttons headers, logos, and other characteristics. They also have default web pages, such as Contact, About and Terms and Conditions.

The only drawback to their platform is that their customizations are basic.

It means that their customizing features are simple. Although it’s not difficult to implement certain online sellers might find this feature lacking particularly if the goal is making their website stand from the rest.

If you’re looking to add more oomph to your site, you could utilize third-party software or integrations to improve the look of your site.

Despite lacking advanced options for customization, the ones available are easy to integrate. You only need to click and set up to achieve the look you want.

Product Management

As we’ve mentioned earlier, Sellfy has become beyond just a place to sell your digital goods. It’s become an all-in-one platform for business owners and entrepreneurs. So it’s not unexpected to discover the tools it uses to help you manage your products.

Sellfy is the same format it has when you’re uploading digital items. Their approach is similar to how you classify physical products. That means your items aren’t just specified; they’re also categorized. It’s an excellent way for you to organize your store.

There’s no limit on how many items you can offer as a bonus. Upload as many products as you’d like, even if you’re new to this industry.

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Marketing Tools

Sales go hand in hand with marketing. There are many platforms such as Sellfy and Shopify which offer tools for marketing to help promote your business. It’s not enough. Always do more to attract your company’s attention.

With Sellfy you’ll be able to access to email marketing and promotional tools to help you communicate with your customers and potential clients. You can add your call to action as well as upsells too.

They also have tools geared towards social media management. In addition, you’ll be able to modify your SEO with their platform.

But, they offer the basic functions for these tools. If you’re already a large enterprise and you’re plan to go all out on your marketing strategy. In that case, Sellfy might be a little disappointing for you.

Who is it for?

Sellfy is a good option when you’re in search of an online platform that lets you manage and sell your products. It’s the best platform for you if you’re an online seller. It’s also one of the best options for people who are not familiar with the market. With Sellfy it is possible to sell without having an e-commerce site.

Everything you have to do to optimize your website to keep your ‘store’ running. They have templates to start.

It’s easy and allows you to quickly make money. It can also help to build your business if you still lack technical skills.

Furthermore their subscription plans are very flexible. You can set it up based on the frequency that you would like to be billed.

If you’re already an established retailer, Sellfy may not work out for you. Their marketing tools aren’t as comprehensive compared to platforms like Shopify.

Additionally, their tools for customization can be too essential for some. While you are able to integrate with other applications, it may be best to look for other platforms if you’re considering its cost.

They also only support two payment processors: Stripe along with PayPal. If the majority of your customer base does not use these they might find it difficult to get them to purchase from you.

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How much does Sellfy cost?

The most vital section that is cost.

Pricing is always one of the most crucial aspects when it comes to running a business.

As for Sellfy the subscriptions they offer aren’t too expensive. Given the features they have their prices are quite reasonable.

What exactly do we mean?

Sellfy is among the few SaaS firms that offers an unpaid version. This is a no-cost version repeat, and not a time-constrained free trial. They also won’t charge you transaction charges.

However, since it’s completely free, there are some constraints. You can only add up to 10 physical items to your page.

If you’re in that category, then you’re in luck. If the majority of your products are digital, you’ll have to sign up for the paid plan.

Sellfy provides three plans for paid users that include Business, Starter and Premium.

Their Starter plan costs $19 per month. With this subscription, you will be able to sell digital and physical products and even subscriptions. You’ll be able to access tools for email marketing. If you already have your own domain, you can connect it to Sellfy.

Next is their Business Plan, which costs monthly for $49. It’s an enormous increase from $19 because it’s where you’ll have access to their products like upselling and store design and migration.

Their cart abandonment data will help you determine the next steps to do to convert them into sales. The subscription also lets you to eliminate Sellfy’s brand on your website.

Their Premium Plan is the last that starts at $99 each month. You’ll be able to access all of their features , and even get priority for customer support.

Naturally, every company will have different requirements. If you find one plan not able to meet your needs, you can always contact the team of their company and request an individual plan.

Summary: Pros and Cons

We’ve already mentioned that this is a long article and, in order to aid you understand, we’ll break it down to sum in one place. Let’s look at the Sellfy’s Pros and Cons before we move to the next section.

Pros

  • Easy to use and set up
  • Simple promotional tools can help with your sale
  • Ideal for small-sized businesses as well as startups.
  • Their merchandise that prints on demand is easy on the wallet
  • Allows you to sell digital and physical products
  • Embed feature helps you share your products via any social media site

Cons

  • Integrations aren’t as strong.
  • Customization is limited and too simple for established businesses
  • Only 2 payment processors are available.
  • No affiliate program setup is required.

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Do you think about Sellfy?

Sellfy is a reliable eCommerce platform that is committed to its purpose.

Furthermore, it does that without being overly complex. Sellfy Customer Service

You can do almost anything to begin your business using Sellfy without having to learn all kinds of technical details. Additionally, you can use tools to advertise and market your business. If none of these are enough for you, you can incorporate Sellfy with other platforms. Sellfy Customer Service

In addition, their no-cost version can help you kickstart your business without losing money. It’s one of their best offers too.

Although the tools you can make use of with the free version aren’t that great, it’s still a great method of determining if Sellfy is compatible with your company.

If you’re new to this, Sellfy is highly recommended because it’s extremely functional without being excessively complex.

While it has its straightforward approach to e-commerce, it doesn’t have heavy-duty tools like Shopify’s. Therefore, if your business is already in place, the platform might not be sufficient to meet your objectives. However, if you’re planning to focus on selling print-on demand and digital products, it’s worth a chance.

FAQ Sellfy Customer Service

To aid you in understanding Sellfy better this is a collection of their Frequently Asked Questions.

Are there any extra charges?

There aren’t any charges for transactions. But, Stripe and PayPal will be asking for the cost of each transaction.

Should I expect any upfront fee?

No, Sellfy does not ask for an upfront fee. All you need to do is your subscription fee.

What are the items you can sell on Sellfy?

You can sell digital items, physical products, and any printed items.

Is it possible to transfer contacts?

Sellfy allows it, but you will have to pay a fee. You will have to reach out to their support team. However, if you have a Premium subscription and you are a Premium subscriber, it is free.

Are the payments made directly to my bank account?

Yes, all of the money will be deposited directly into your account. Sellfy does not manage or take care of the payment once you have made a sale. It’s not necessary to wait around for payments.

Can customers make use of credit cards as their mode of payment?

Absolutely, Sellfy will allow it when your client prefers to pay by credit card. It’s your decision if you choose PayPal, Stripe, or credit card as your preferred method of payment.

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