Sellfy Bad Customer Service

sellfy-review

The most suitable eCommerce platform is needed to make your business successful. In so many cases online sellers choose the most well-known platform in the intention of reaping the maximum benefits.

But that’s not always the situation. Prior to deciding on a platform, you must always consider the operating costs and your priorities.

One of the most available platform is Sellfy. While they don’t have an huge customer base as Shopify or the major players on the market, a lot of online sellers praise their offerings.

But is it for you?

This review will look into what Sellfy can offer its clients. To help you make a decision you’re ready, we’ll go over their limits and drawbacks.

Before we get started we must be aware that this article is quite lengthy. If you don’t have much time to read, take a look at the video below by Sellfy on YouTube! They cover the same subjects as we do.

But if you don’t mind reading for hours we’ll get going.

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Overview Sellfy Bad Customer Service

The platform started in 2011 as a site for selling digital products. However, since then, they’ve become an eCommerce solution that is geared towards business people. Apart from selling digital products any person can now sell physical items, subscriptions as well as printables.

It’s a cloud-based platform that makes it available to everyone. You’re all set as long as you have an internet connection and a device.

Sellfy Bad Customer Service

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What can it do?

Sellfy has features to assist you in creating, optimizing and personalize an online shop. For this review, we’ll look at the features they offer.

Online Store Builder

The majority of customers use Sellfy because they offer an online store builder. If you’re planning to sell more than one item and want to increase your sales, this can help you grow and develop an established customer base.

Even though Sellfy is more than just an online builders platform, this platform is still used primarily for this feature.

Their default storefront template is the typical layout of an online store – neat, organized, and straightforward. But don’t let that hinder you. They offer customized tools to help promote your company’s image.

Through it, you can modify your layout and add content. It lets you control your colors, buttons, headers, logos and other features. They also offer default online pages such as Contact, About, and Terms and Conditions.

However, the biggest drawback to their system is that their customizations are simple.

That means all of the features that they can customize are easy. While it’s simple to integrate the features, some sellers not like this feature particularly if the goal is making their website stand out.

If you’re looking to add more oomph to your website, you can always use third-party apps or integrations to boost your look.

Although they don’t have sophisticated customization options, the options that they provide are simple to incorporate. You only need to click and configure to get the look you want.

Product Management

As we mentioned before, Sellfy has become beyond just a place to sell digital products. It’s now a complete platform for entrepreneurs and business owners. Therefore, it shouldn’t be unusual to see that it comes with tools to control your products.

Sellfy is the same format it uses when uploading digital products. The approach they employ is similar to how you categorize physical items. That means your items aren’t just specified; they’re also categorized. This is a great way for you to arrange your store.

There are no limits to how many you can sell as bonuses. Upload as many items you want even if you’re brand new to the business.

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Marketing Tools

Sales go hand with marketing. You’ll find a lot of platforms such as Sellfy and Shopify which offer tools for marketing to advertise your business. It’s not enough. Always make an effort to get your company’s attention.

With Sellfy you’ll have access to marketing and promotional emails and tools that will help you communicate with your customers and potential clients. It is possible to add your call-to-action and upsells, too.

They also have tools that are geared toward managing social media. In addition, you’ll be able to customize your SEO using their platform.

But, they offer the basic functions to these devices. In the event that you already have a massive enterprise and you’re planning to go all out in your marketing campaign. In this scenario, Sellfy might be a bit underwhelming for you.

Who are they intended for?

Sellfy is a good option when you’re in search of a platform where you can manage and sell your items. It’s the best platform for you if you’re selling online. Moreover, it’s one of the most suitable options for those who are new to this industry. With Sellfy it is possible to sell without having your e-commerce website.

All you need to do to optimize your website to keep your ‘store’ running. They have templates to begin.

It’s simple and allows you to quickly make money. It will also help you build your business even if you still lack the necessary technical knowledge.

Additionally, their subscription plans are very flexible. You can customize it based on how often you want to be billed.

If you’re already an established retailer, Sellfy may not work out for you. The tools for marketing aren’t as comprehensive compared to platforms such as Shopify.

Additionally, their tools for customization can be too essential for certain. Although you can integrate with other applications, it may be best to look for another platform if you consider its cost.

They also only support two payment processors – Stripe along with PayPal. If most of your market does not have these payment processors then it could be difficult to get them to purchase from you.

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How much does Sellfy cost?

Now, onto the most vital section: cost.

Pricing will always be among the top important elements when operating any business.

As for Sellfy their subscriptions, they aren’t overly expensive. Considering the features they offer, they are pretty reasonable.

What do we mean exactly?

Sellfy is one of the few SaaS businesses that provide the option of a free trial. It’s a free trial, repeat it’s doesn’t come with a limited time trial. They also won’t charge you transaction fees.

However, since it’s free however, there are some limitations. You are only able to add up to 10 physical products to your page.

If you fall under that category you’re lucky. If the majority of what you sell is digital, you’ll need to sign up for these paid subscriptions.

Sellfy offers three paid plans – Starter, Business, and Premium.

Their Starter plan is priced at just $19 per month. With this plan you’ll be in a position to sell physical and digital items and even subscriptions. You’ll be able to access tools for email marketing. If your domain is already in place, you may connect it to Sellfy.

Next is their Business Plan, which costs monthly for $49. It’s an enormous increase from $19 because it’s where you’ll have access to their features like product upselling as well as store and design migration.

Their cart abandonment data helps pinpoint what next steps you should make to convert these into sales. The subscription also lets the seller to take off Sellfy’s logo on your site.

The last one is their Premium Plan that starts at $99 each month. You’ll have access to all their features and even have priority access to assistance from their customer service.

Naturally, every company has different needs. If you discover that one plan is lacking the functionality you need, you can always contact their support team and request an individual plan.

Summary: Pros and Cons

We’ve already mentioned that this is a long article and, in order to aid you understand, we’ll break it down to sum in one place. Let’s look at the Sellfy’s Pros and Cons before we move to the next section.

Pros

  • Easy to navigate and set up
  • Simple promotional tools can help with your sale
  • Most suitable for small-sized companies and startups
  • Their print on demand merchandise is pocket-friendly
  • It allows you to offer digital and physical items
  • Embed feature helps you promote your product on any social media platform

Cons

  • Integrations are not as extensive.
  • Customization is limited and too simple for existing businesses.
  • Only 2 payment processors are available.
  • No setup for affiliate programs

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Are you thinking of Sellfy?

Sellfy is an effective eCommerce platform that stays true to its mission.

Furthermore, it does that without being too complicated. Sellfy Bad Customer Service

It is possible to get your business started with Sellfy without needing to master numerous technical aspects. Additionally, you can use tools to market and promote your business. If those aren’t enough for you, you could always integrate Sellfy with other platforms. Sellfy Bad Customer Service

Additionally, their free version should help kickstart your business, without having to lose money. It’s among their top offers too.

Although the tools you can make use of in the free version are limited, it’s still a great method to test whether Sellfy is compatible with your company.

If you’re just beginning, Sellfy is highly recommended because it’s extremely functional without being too over the top or complicated.

While it has its straightforward approach to e-commerce, it doesn’t provide the tools that Shopify does. Therefore, if it’s already being used, this service may not be enough to achieve your goals. But, if you’re concentrating on selling print-on-demand and digital products, it’s worth a chance.

FAQ Sellfy Bad Customer Service

To aid you in understanding Sellfy better, here’s a compilation of their Frequently Asked Questions.

Are there any additional charges?

There aren’t any charges for transactions. However, Stripe and PayPal will be charging a fee per transaction.

Do I have to pay an upfront fee?

No, Sellfy does not ask for an upfront cost. All you need to do is for your subscription payment.

What products can you offer on Sellfy?

You can sell digital products or physical products. You can also sell any printables.

Can you transfer contacts?

Sellfy permits it, however you’ll need to pay a cost. But, you’ll need to contact their support team. But if your subscription is Premium It will be completely free.

Do the payments go straight to my account?

Yes, all of the payments will go directly to your account. Sellfy will not handle or take care of the payment once you have made a sale. You don’t have to wait around for payments.

Can customers make use of credit cards to pay?

Yes, Sellfy allows it if your customer prefers to pay by credit card. It will be up to you if you prefer PayPal, Stripe, or credit card as your preferred method of payment.

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